Privacy Policy

Empoderamiento Life Coaching

Effective date: January 1, 2026

Empoderamiento Life Coaching ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or receive our services.

By using this website, you agree to the terms of this Privacy Policy.

We are based in California, USA, operate as a sole proprietorship, and work with adult clients only.

1. Information We Collect

We may collect the following types of information that you voluntarily provide:

• Name
• Email address
• Phone number
• City/State or general location
• Information provided on coaching interest or intake forms
• Scheduling information
• Messages you send through the website, email, or text
• Payment-related information processed by third-party providers

We do not knowingly collect information from minors under the age of 18. If we learn that information from a minor has been collected, we will delete it.

2. How We Collect Information

We collect information through:

• Contact or intake forms on our website
• Coaching consultation request forms
• Email communication
• Scheduling platforms
• Newsletter sign-ups (if applicable)
• Voluntary survey responses
• Payment processing platforms

We may also automatically collect limited technical information such as:

• Browser type
• General device type
• Pages visited
• Time and date of visit

This is typically collected via standard cookies or analytics tools.

3. How We Use Your Information

We may use your information to:

• Provide and deliver coaching services
• Schedule consultations or sessions
• Respond to inquiries or messages
• Manage client records
• Improve our website or services
• Send administrative, appointment, or service-related messages
• Comply with legal or ethical obligations

We do not sell personal information.

We do not use your information for advertising profiling or automated decision making.

4. Confidentiality in Coaching

Information discussed in coaching sessions is treated as private and confidential to the extent permitted by law.

Confidentiality may be broken only if:

• There is risk of serious harm to self or others
• There is suspected abuse or neglect
• Records are subpoenaed or otherwise required by law

Coaching is not therapy, and we do not create or maintain psychotherapy records.

5. Sharing of Information

We may share your information only in the following situations:

• With your explicit written consent (for example, to coordinate with a therapist)
• With service providers who assist in operating the website or scheduling (such as email or calendar platforms)
• When required by law or legal process
• To protect rights, property, or safety

Any third-party service providers are only given information necessary to perform their functions.

We do not sell or rent your information to marketers or unrelated third parties.

6. Use of Third-Party Services

We may use third-party platforms such as:

• Scheduling platforms (e.g., Calendly, SimplePractice, Google Calendar)
• Video conferencing (e.g., Zoom, Google Meet)
• Payment processors (e.g., PayPal, Stripe, Square)
• Website hosting services or builders

These providers maintain their own privacy policies; we encourage you to review them.

Payment information is not stored by us and is processed securely by third-party payment processors.

7. Cookies and Tracking Technology

Our website may use cookies or similar technologies to:

• Understand site traffic
• Improve user experience
• Remember user preferences

You may disable cookies in your browser settings if you prefer not to allow them.

8. Data Storage and Security

We take reasonable steps to protect your information, including:

• Password-protected devices
• Limited access to client information
• Avoiding unnecessary storage of sensitive data

However, no method of transmission over the internet is 100% secure. You acknowledge inherent risks in electronic communication.

9. Your Rights Under California Law

If you are a California resident, you may have the right to:

• Request access to personal information collected about you
• Request deletion of certain information
• Request disclosure regarding categories of data collected

You may exercise these rights by contacting us at:

empoderamientolifecoaching@gmail.com

We will not discriminate against you for exercising privacy rights.

Note: Because we are a small business, certain provisions of the California Consumer Privacy Act (CCPA) may not legally apply, but we honor reasonable privacy requests regardless.

10. Email Communications

By submitting your email address, you consent to receiving communication related to:

• Scheduling
• Coaching services
• Announcements or newsletters (if you subscribe)

You may unsubscribe at any time.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" above will indicate the most recent revision.

13. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Empoderamiento Life Coaching
Owner: Katherine Rivas
empoderamientolifecoaching@gmail.com
www.empoderamientolifecoaching.com